1. Where is your company located?
We are located in Hebei, China, with easy access to major
ports and logistics hubs.
2. What quality management certifications does your company
hold?
We are certified with ISO 9001:2015 for quality management
and ISO 14001 for environmental management.
3. How long have you been in the glass packaging business?
We have been specializing in glass packaging for over 15
years.
4. When will you leave your factory and to have your spring
festival holidays?
From February 16st to February 24th, 2026. Production and
shipments will resume on February 25st. Orders placed during
this period will be processed in sequence after the holiday.
5. What type of glass do you use?
We use high-borosilicate glass which is known for excellent
chemical and thermal resistance.
6. What are the available sizes and capacities of your
reagent bottles?
Our reagent bottles range from 1ml to 4000ml, with various
closure options.
7. What types of closures/caps do you offer?
Including screw caps, flip-top caps, and glass stoppers.
Custom options are available.
8. Do your bottles offer customization options for color?
Yes, we offer color customization including amber,
transparent and so on.
9. Can I only buy some spare parts from you?
Yes, absolutely. We can supply spare parts such as caps and
other accessories separately. Please contact our sales team
with your specific part numbers or requirements for pricing
and availability.
10. Will you will attend the fair to show your products?
Yes, we regularly attend international trade fairs .
11. What is the chemical resistance of your glass bottles?
Our borosilicate glass bottles resist most acids, alkalis,
and organic solvents, making them ideal for laboratory and
pharmaceutical use.
12. What is the thermal shock resistance of your glass
bottles?
They can withstand temperature differences of up to 120°C
without cracking.
13. What is your product standardization?
Our products comply with USP, EP, and ASTM standards for
consistency and safety.
14. How do you pack the goods?
We use a multi-layer packing method to ensure safe
transport: individual bubble wrap, partitioned cardboard
inserts inside master cartons, and reinforced outer cases on
wooden pallets. Custom packaging is available.
15. Can you design the goods according to our size?
Yes, absolutely. We specialize in custom-sizing glass
bottles and containers based on your specific dimensions and
capacity requirements. Please share your detailed
specifications or CAD drawings for a precise quotation.
16. Can you produce bottles according to our custom designs
and specifications?
Yes, we certainly can.We offer comprehensive ODM/OEM
services and specialize in producing bottles according to
client-provided custom designs and specifications, including
unique shapes, sizes, logos, and colors. Please send us your
design drawings or samples for evaluation and quotation.
17. Which certificates do you have for your goods?
We hold CE, FDA, and RoHS certifications, ensuring our
products meet international safety standards.
18. How many staff members are in your factory?
We have over 200 skilled employees dedicated to production,
quality control, and R&D.
19. Do you have any real project pictures of the goods?
Yes, we do. You can find real project pictures and case
studies on our website.
20. What customization services do you provide?
Yes. We offer custom sizes, colors, logos, and caps. Send us
your design for a quote.
21. What is your MOQ (Minimum Order Quantity) for custom
products?
MOQ for custom orders starts at 5,000 pieces depending on
design complexity.
22. Where is your factory located?
Our factory is located in Hebei, China,with convenient
access to major ports for efficient logistics. You are
welcome to visit us by appointment.
23. What is your typical lead time for sample approval and
mass production?
Samples take 7–10 days. Mass production typically requires
4–6 weeks after sample confirmation.
24. What shipping methods do you offer?
We work with sea, air, and express couriers (DHL, FedEx)
based on customer needs.
25. Do you provide sample? Free or charge?
Yes, we provide samples. Standard samples are free, but
custom samples and shipping costs may be charged.
26. What is your term of payment?
Typically 30% deposit with balance paid before shipment.
27. What is your MOQ?
Our standard MOQ is 1,000 pieces.For custom orders, the MOQ
may vary based on design complexity.
28. What payment methods do you accept?
We accept T/T, L/C, PayPal, and Western Union.
29. How long is your delivery time?
Our standard delivery time is 4-6 weeks after order
confirmation.This may vary for custom or large quantity
orders.
30. How many production lines in your factory?
We operate 10 fully automated production lines with an
annual capacity of 50 million units.
31. Do you offer UV-protective glass options?
Yes, we supply amber and UV-resistant glass bottles to
protect light-sensitive contents.
32. Do you offer small-batch or trial orders for new
clients?
Yes, we welcome trial orders to build trust and long-term
collaboration.
33. How do you handle product complaints or returns?
We have a clear quality guarantee policy and will replace
defective products or refund based on inspection reports.